Key Metrics
26.11
Heat Index-
Impact LevelHigh
-
Scope LevelNational
-
Last Update2025-07-22
Key Impacts
Negative Impacts (2)
Event Overview
On Sunday evening at approximately 8 p.m. Pacific Time, Alaska Airlines experienced an IT outage that led to a systemwide ground stop for all its flights, including those operated by Horizon Air. The outage resulted in nearly 200 flight cancellations within 24 hours. Operations resumed after the issue was resolved, but residual disruptions continued into Monday with around 7% of flights canceled.
Event Timeline
Alaska Airlines Grounds All Flights Due to IT Outage and Later Resumes Operations
On Sunday evening at approximately 8 p.m. Pacific Time, Alaska Airlines experienced an IT outage that severely impacted its operations. As a result, the airline requested a temporary, systemwide ground stop for all of its flights, including those operated by Horizon Air, to address the issue. The Federal Aviation Administration (FAA) confirmed the grounding of all Alaska Airlines mainline and Horizon Air flights. Due to this IT outage, nearly 200 flights were canceled within 24 hours. In a statement, Alaska Airlines apologized for the inconvenience caused to its passengers and warned that there would be residual operational impacts throughout the evening. They advised travelers to check their flight status before heading to the airport. Later, Alaska Airlines lifted the ground stop and resumed operations for all mainline aircraft. The incident caused significant flight disruptions and cancellations, with ongoing monitoring and communications by the airline and FAA.
Alaska Airlines Lifts Ground Stop After IT Outage, Cancels 7% of Monday Flights
On Monday, Alaska Airlines experienced an IT outage that prompted the Federal Aviation Administration (FAA) to issue a ground stop for all mainline aircraft. This ground stop has since been lifted, allowing flights to resume. However, the outage led to the cancellation of approximately 7% of Alaska Airlines' flights scheduled for that day. Despite the resumption of operations, travel disruptions continue as the airline works to manage the impact of the outage.
Alaska Airlines Requests and Later Lifts Systemwide Ground Stop Due to IT Outage on Sunday Evening
At approximately 8 p.m. Pacific Time on Sunday, Alaska Airlines experienced an IT outage that affected its operations. In response, the airline requested a temporary, systemwide ground stop for all Alaska Airlines and Horizon Air flights, as confirmed by the Federal Aviation Administration (FAA). The ground stop suspended departures until the technical issue was resolved. Alaska Airlines apologized to its customers for the inconvenience and warned that residual impacts to operations would continue throughout the evening, advising travelers to check their flight status before heading to the airport. Later, the FAA announced that Alaska Airlines had lifted the ground stop for all mainline aircraft, allowing flights to resume normal operations. The incident was developing at the time of reporting, with ABC News contacting the FAA for additional information.
Alaska Airlines Grounds All Flights Due to IT Outage
On Sunday at approximately 8 p.m. Pacific Time, Alaska Airlines experienced an IT outage that disrupted its operations. As a result, the airline requested a temporary, systemwide ground stop for all Alaska Airlines and Horizon Air flights until the issue could be resolved. The Federal Aviation Administration confirmed Alaska Airlines' request for the ground stop. The airline apologized to passengers for the inconvenience and warned that there would be residual impacts on operations throughout the evening. Travelers were advised to check the status of their flights before heading to the airport. The incident is ongoing, and updates are pending as authorities and the airline continue to address the situation.
Alaska Airlines Lifts Ground Stop After IT Outage Affects Operations
On Sunday at approximately 8 p.m. Pacific Time, Alaska Airlines experienced an IT outage that disrupted its operations. As a result, the airline requested a temporary, systemwide ground stop for all Alaska Airlines and Horizon Air flights, according to the Federal Aviation Administration (FAA). This ground stop was intended to remain in place until the technical issue was resolved. Alaska Airlines apologized to its guests for the inconvenience and warned that there would be residual operational impacts throughout the evening, recommending travelers to check their flight status before going to the airport. The FAA later announced that the ground stop was lifted for all mainline Alaska Airlines aircraft. The incident took place on Sunday evening and directly involved Alaska Airlines, Horizon Air, and the FAA.
Alaska Airlines Requests Temporary Ground Stop Due to IT Outage at 8 PM Pacific Time on Sunday
At approximately 8 p.m. Pacific Time on Sunday, Alaska Airlines experienced an IT outage that impacted its operations. Due to this, the airline requested a temporary, systemwide ground stop for all Alaska Airlines and Horizon Air flights until the issue could be resolved. The Federal Aviation Administration confirmed the ground stop for all flights under these carriers. In a statement, Alaska Airlines apologized to passengers for the inconvenience and warned of residual operational impacts throughout the evening. Passengers traveling that night were advised to check their flight status before going to the airport. The airline has communicated the event publicly and noted that it is a developing situation. ABC News reached out to the FAA for further information.
Alaska Airlines Requests Ground Stop for All Flights Due to IT Outage
On Sunday at approximately 8 p.m. Pacific Time, Alaska Airlines experienced an IT outage impacting its operations. In response, the airline requested a temporary, systemwide ground stop for all Alaska Airlines and Horizon Air flights until the issue is resolved, according to a statement from the airline and confirmed by the Federal Aviation Administration (FAA). Alaska Airlines apologized for the inconvenience caused to its guests and warned of residual operational impacts throughout the evening. Travelers were advised to check the status of their flights before heading to the airport. The incident remains under development.