Key Metrics
11.28
Heat Index-
Impact LevelLow
-
Scope LevelNational
-
Last Update2025-07-25
Key Impacts
Positive Impacts (1)
Event Overview
Erie Insurance announced on July 7, 2025, that it has fully restored all operations following a network outage that began June 7, 2025. The company confirmed no data breach occurred during the incident and stated the outage was initiated to contain a threat. No ransomware or ongoing threat actor activity was detected. The insurer's local agents were informed of the resolution.
Event Timeline
Erie Insurance Restores Operations After Monthlong Network Outage with No Data Breach
Erie Insurance announced on July 7, 2025, that it has fully restored all business operations affected by a network outage that began on June 7, 2025. The company stated there is no evidence of a breach involving sensitive personal information, financial records, or legally protected data during the incident. The outage initiated by Erie Insurance was used to contain a threat, and no ransomware or ongoing threat actor activity has been detected. Following the restoration, the insurer's local agents, claims teams, and customer care teams have returned to regular operations. This announcement came five days after Philadelphia Insurance reported resuming normal operations following its own network outage starting June 9, 2025. According to the Google Threat Intelligence Group, the hacking group Scattered Spider likely caused these incidents, having shifted focus from retail to insurance companies. Erie Insurance confirmed key services and systems were safely restored and continues to address minor technical issues as they arise.