Key Metrics
15.81
Heat Index-
Impact LevelMedium
-
Scope LevelGlobal
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Last Update2025-09-04
Key Impacts
Positive Impacts (1)
Negative Impacts (4)
Event Overview
This event highlights the vulnerability of digital service platforms to unexpected, widespread technical disruptions. Such outages can significantly hinder user experience, especially for networks reliant on social interactivity and online connectivity. The situation underscores the challenges inherent in maintaining large-scale, always-on infrastructure and the ripple effects felt across distributed user bases when service reliability is compromised.
Collect Records
PlayStation Network Outage Reported on September 3
On September 3, users reported widespread issues with the PlayStation Network (PSN), including problems with creating parties, changing status, and accessing friend lists on both PS5 and PS4. The outage affected players globally, preventing them from seeing friend invites and managing their social features. Some players experienced unexpected issues connecting to PSN, with error messages indicating services are busy. Multiple reports of these connection problems surfaced on Reddit and DownDetector, which received over 3,000 new reports. Despite no maintenance announcement from Sony, the official Ask PlayStation support account has not yet acknowledged the issue. The official PlayStation Network status page showed all services as operational, with some users experiencing connection issues possibly due to a DNS problem. While waiting for a resolution, users can check out the new PSN Store 'Ready Set Play' promotion. A State of Play event for '007: First Light' revealed gameplay, release date, preorder bonuses, and voice cast details.